Case Study · DiAMS

412,000+ Assets Under Management: DiAMS in Production

How Delaplex's asset management platform, built as DAMPĀ® and now branded DiAMS within the XIS suite, scaled to serve 30+ enterprise clients and 38,000+ users.

The Challenge

Fragmented assets, fragmented accountability.

Enterprise IT and operations teams typically track hardware, software licenses, and digital assets across a patchwork of spreadsheets, legacy CMDB tools, and device-management point solutions. The result: assets go missing, licenses lapse unnoticed, compliance audits become fire drills, and nobody has a single, trusted view of what the organization actually owns.

Delaplex set out to build a single platform that could manage any asset type, whether hardware, software, or digital, through its entire lifecycle, from acquisition to retirement, without requiring teams to abandon their existing identity and device-management tools.

The Approach

An AI engine, not a static database.

The platform was built cloud-native on AWS with an AI-powered engine at its core, driving geo-tag & tracking with automated optimization plans rather than relying on manual data entry. Every asset gets a QR-taggable digital record, with dashboards, custom exports, and two-factor-secured access built in from day one.

Rather than forcing a rip-and-replace of existing enterprise tools, the platform was built around deep, native integrations, including JAMF and Kandji for Apple device management, SCIM/SAML/LDAP for identity, and Slack, Microsoft Teams, and Google Workspace for workflow, plus an extensible REST API for anything else.

Scale in Production

Five years of production data.

412,000+

Assets Under Management

38,000+

Managed Users

30+

Enterprise Clients

5+ Years

In Production

What Changed for Customers

From reactive audits to continuous compliance.

100% Compliance Reporting

Audit-ready reporting aligned to ISO 20000, 14001, 27001, and 9001, replacing manual spreadsheet reconciliation.

Global, Multi-Team Access

55+ language support and native web, iOS, and Android apps let distributed teams manage assets from anywhere.

Fewer Untracked Assets

Geo-tag & tracking plus QR-code asset records reduce the "unknown inventory" problem that drives shrinkage and lost licenses.

Figures reflect Delaplex's DAMPĀ® platform (the technical foundation of DiAMS) as of the most recent internal product documentation. Individual client results vary by deployment scope and asset base.

See DiAMS on your own asset base.

Explore the full feature set or talk to our team about a pilot for your organization.